Compliant Communications for Boston's Financial Sector
Boston is one of the world's great financial centers. From State Street to Fidelity, from RIAs in the Back Bay to hedge funds on the South Shore, financial firms depend on communications that are secure, recorded, and regulator-ready.
At Boston VoIP, we design compliance-first communications for financial services: encrypted call recording with immutable retention, secure video for client reviews, mobile call capture for advisors in the field, and IT infrastructure that satisfies SEC, FINRA, and state examiner expectations.
You Know You Need Us When...
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Your call recording gap just cost you an exam point
SEC and FINRA require comprehensive call recording. We configure carrier-grade recording with immutable storage, tamper-proof timestamps, and easy retrieval for exam requests.
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Advisors are making client calls on personal cell phones
Mobile call capture apps record business calls on personal devices without invading privacy. Advisors keep their numbers. Compliance gets the logs. Everyone wins.
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Your cybersecurity is one phishing email away from disaster
Financial firms are prime targets. We implement zero trust security, MFA everywhere, encrypted email, and endpoint detection that satisfies even the most demanding cyber exams.
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Your phone system cannot scale with AUM growth
Adding advisors means adding lines, features, and compliance overhead. Cloud PBX scales in minutes with built-in recording, analytics, and reporting that grows with your firm.
Built for Boston Financial Firms
These are the solutions we recommend most often for RIAs, broker-dealers, and asset managers in the Boston area.
Cloud PBX & UCaaS
Enterprise-grade phone systems with built-in compliance recording, auto attendants, and CRM integration for Salesforce, Redtail, and Wealthbox.
Zero Trust Security & Device Management
Every device verified. Every access request authenticated. Remote wipe for lost devices. Protect client data, firm IP, and employee privacy simultaneously.
Secure Video Conferencing
Client reviews, board meetings, and due diligence in encrypted video rooms. Recording controls, waiting rooms, and participant authentication for sensitive discussions.
Remote IT Support
White-glove support for advisors and staff whether they're in the Seaport office, working from home, or traveling to client sites. Fast response, secure access.
Compliance & Certifications
We select and configure platforms that satisfy the regulatory frameworks governing Boston financial services firms.
SEC & FINRA
Books and records retention, supervisory review workflows, and WORM-compliant storage for call recordings and electronic communications
PCI-DSS
Secure payment card data handling for firms that process client fees, subscriptions, or product purchases over the phone or online
SOX & GLBA
Financial reporting controls and Gramm-Leach-Bliley privacy safeguards for protecting nonpublic personal information of your clients
MA Data Security (201 CMR 17.00)
Massachusetts data security standards with encryption, access controls, and incident response planning for Bay State residents
Serving Boston's Financial District and Beyond
From the Seaport to the suburbs, we know where Boston financial firms operate and the institutions that shape the local market.
Downtown & Seaport
Asset managers, banks, and institutional firms near State Street, Fidelity, and the Federal Reserve Bank of Boston
Back Bay & Suburban RIAs
Independent advisors and boutique firms in Wellesley, Newton, and Lexington who need enterprise compliance without enterprise overhead
Hybrid & Distributed Teams
Secure communications for advisors working across Boston, New York, and remote locations with consistent compliance and call quality
What Our Clients Say
Real reviews from Boston-area business leaders who trust Boston VoIP.
"Ivan is an exceptional business partner and over the past year of our working relationship, he has consistently delivered outstanding value by truly understanding our clients and providing solutions that exceed expectations. What sets Ivan apart is his integrity, reliability, and proactive approach to our partnership. Ivan doesn't just sell — he builds genuine relationships through transparent communication and consistent follow-through. Ivan represents the gold standard in partnerships and consultative sales."
"I had the pleasure of working with Ivan and his associates at Boston VoIP. Ivan approached me when I was looking to replace a legacy on-premises telephone system. He quickly became a trusted advisor in helping us define our requirements, solicit bids and identify the best all-in-one AI communications solution for our association. Ivan was also able to leverage his knowledge of the industry and professional relationships to help negotiate a GREAT deal. I would HIGHLY recommend Ivan and Boston VoIP for any technology project."
Frequently Asked Questions
Common questions about compliant communications for Boston financial services.
Does cloud PBX satisfy SEC and FINRA call recording requirements?
Yes, when properly configured. We work with carriers that offer SEC/FINRA-compliant call recording with immutable storage, tamper-proof timestamps, and easy retrieval for exam requests. Recordings are stored in WORM-compliant archives with documented chain of custody. We also configure supervisory review workflows and alert rules for potential compliance issues.
Can advisors use their personal mobile phones for client calls?
Yes — with mobile call capture. We deploy apps that automatically record business calls made on personal devices while preserving personal call privacy. Advisors use their existing number. Compliance gets the recording. The firm meets regulatory obligations without issuing corporate phones.
How do you handle cybersecurity for small RIAs?
Small firms are increasingly targeted because they often lack enterprise security resources. We design affordable, layered security: MFA on every account, encrypted email, endpoint detection and response, security awareness training, and documented incident response plans. Our approach satisfies SEC cybersecurity guidance without requiring a full-time CISO.
Can we integrate with our CRM and portfolio management systems?
Absolutely. Modern cloud communications platforms integrate with Salesforce, Microsoft Dynamics, Redtail, Wealthbox, Orion, Black Diamond, and dozens of other financial services tools. Integration features include click-to-call from client records, automatic call logging, activity sync, and compliance-ready journaling.
What happens during an SEC or state regulatory exam?
Our platforms support exam readiness through comprehensive audit trails, user access logs, call recording retention policies, and documented change control. We help configure systems so you can produce requested records quickly and accurately — turning what used to be a weeks-long scramble into a few clicks.
Get Your Compliance Communications Audit
Tell us about your firm, AUM, and current communications setup. We'll assess your regulatory readiness and recommend the right compliant platform.